At Sohnas, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your data.

By using our website or placing an order, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect information you provide directly to us, including:

• Name
• Email address
• Phone number
• Billing address
• Shipping address
• Payment information (processed securely through our payment providers)
• Body measurements submitted for Made-To-Order or Private Tailoring services
• Communications you send to us

We may also automatically collect limited technical information, including:

• IP address
• Browser type
• Device information
• Website usage data
• Cookies and similar technologies

How We Use Your Information

Your information helps us provide a better shopping experience and fulfill your orders. We may use your information to:

• Process and deliver your orders
• Communicate about your purchases
• Respond to inquiries
• Provide customer support
• Create Made-To-Order and Private Tailoring garments
• Improve our website and services
• Comply with legal obligations

We do not sell your personal information.

Measurement Information

Measurements provided for Made-To-Order. and Private Tailoring. services are used solely for creating your garment.

We treat this information as confidential and use it only for production, customer service, or future orders when requested by you.

Payments

We do not store your complete payment card information.

Payments are securely processed through trusted third-party payment providers that comply with industry security standards.

Cookies

Our website uses cookies and similar technologies to:

• Improve website performance
• Remember your preferences
• Understand how visitors use our website
• Support shopping cart functionality
• Analyze website traffic

You can control or disable cookies through your browser settings. Please note that some website features may not function properly if cookies are disabled.

Sharing Your Information

We only share your information when necessary to operate our business. This may include trusted service providers such as:

• Payment processors
• Shipping carriers
• Website hosting providers
• Analytics providers
• Email communication services

These providers receive only the information necessary to perform their services.

Data Security

We take reasonable administrative, technical, and organizational measures to protect your personal information against unauthorized access, loss, misuse, or disclosure.

While no online system can guarantee absolute security, we continuously work to protect your information using industry-standard practices.

Marketing Communications

If you choose to subscribe to our newsletter or marketing communications, you may receive updates about new collections, product launches, and special announcements.

You may unsubscribe at any time using the unsubscribe link included in our emails.

Your Rights

Depending on your location, you may have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your personal information
• Withdraw consent where applicable
• Request information about how your data is used

To exercise these rights, please contact us.

Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of external websites. We encourage you to review their privacy policies before providing personal information.

Children's Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.

If we become aware that such information has been collected, we will take reasonable steps to delete it.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, legal requirements, or website functionality.

The updated version will always display the latest revision date at the top of this page.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us through our Contact page.

We'll be happy to assist you.